Kaseya IT Center

Proactive IT Service Delivery
Through Integrated Automation

Do More, with Less Staff, Less Budget and Less Hassle than Ever Before

Kaseya IT Center the ultimate solution for automating recurring IT tasks. With Kaseya, IT Professionals can offer extended service capabilities with better service delivery. And, with on-demand deployment, a pay as you go option and low cost of entry, IT Departments of all sizes can experience the rewards of IT automation.

Kaseya IT Center provides a pro-active IT service delivery model that results in:

• Increased Productivity
• Consistent Service Levels
• Increased Utilization of Staff
• Expanded Service Capabilities
• Cost Reduction
• Much More!

• Antivirus

  

  Kaseya Antivirus for Windows Workstations provides complete protection on networks and beyond from potentially dangerous programs and network attacks.

• Antimalware

  

  Kaseya Antimalware utilizes technologies that are designed to quickly detect, destroy, and prevent malware while leveraging the automation capabilities of the Kaseya framework.

• Agent Technology

  

  The intelligent, lightweight and efficient Kaseya Agent makes every system on your network accessible, independent of their location.

• Help Desk

  

  Exceed expectations by providing IT support personnel with the tools they need to track, respond and resolve issues quickly and efficiently.

• Audit and Inventory

  

  Fast, accurate and up-to-date inventory of computers, servers, and mobile devices. Deployable over the LAN, WAN, and Internet.

• Info Center Reporting

  

  Kaseya IT Center provides all the information needed to effectively manage and convey the status of the network infrastructure.

• System Monitoring/Alerts

  

  Proactive, user-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

• Patch Management

  

  Automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates.

• Remote Control

  

  A complete, fast and secure remote access and remote control solution for you and your users. It even works behind firewalls and NAT.

• Flexible Administration

  

  Easy and flexible system administration and customization making it easy to tailor the application to your unique needs.

• IT Service Delivery Kit

  

  The IT Delivery Kit is the fastest way to get your systems online and under management. Utilize either the basic or advanced deployment packages when setting up your agents. These packages perform routine and required IT activities like automatically insuring Windows updates are always current, fragmented disks are automatically defragged, DNS cache is frequently flushed, and many more.

• Online Backup

  

  Allows organizations to conduct remote folder- and file-level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.

Security

Works Behind Firewalls, Even NAT

Kaseya IT Center does not need any inbound ports opened on client machines. This lets the agent do its job in any network configuration without introducing susceptibility to inbound port probes or new network attacks.

256-bit RC4 Encryption

Kaseya IT Center protects against man-in-the-middle attacks by encrypting all communications between the agent and server with 256-bit RC4 encryption using a key that rolls every time the server tasks the agent (typically at least once per day).

SSL Supported Web Access

Administrators access the Kaseya IT Center server through a SSL supported web interface. The system never sends passwords over the network and never stores them in the database. Only each administrator knows his or her password. The client side combines the password with a random challenge, issued by the Kaseya IT Center server for each session. The server side tests this result to grant access or not.

Secure SaaS Infrastructure

Kaseya's Cloud infrastructure is built inside the Rackspace Data Centers, offering the highest standards of security, availability and power offered in the market today.

According to Rackspace, their data centers are engineered to the standards required to support the Zero-Downtime Network™. They are designed and maintained without compromise for security and redundancy.

Our environment is certified as PCI DSS compliant and meets SAS 70 Type II requirements essential for companies subject to Sarbanes-Oxley, HIPAA and GLBA.

Pricing

IT Center Features
Introductory price as low as per machine per month
Remote Access and Troubleshooting using Kaseya Live Connect	Kaseya Live Connect plus: Publish User Self Service Scripts Publish Software Install Packages
Computer Inventory and Audit	Audit and Inventory Inventory Reporting Customized ID's for Asset Tracking Application Blocking
Security Patch Management	Manage Microsoft Auto-Update Advanced Patch Management Options
Reporting	Executive Summary Report Best Practice Report Builder Customized Report Builder
Monitoring	Hardware Monitoring Event Log Monitoring SNMP Monitoring
Scheduling and Automation	Instantly customized the scheduling of anything inside the framework. Install software, audit a network or deploy patches once or on a recurring basis.
Scripting and Agent Procedures	Kaseya's 2nd generation scripting engine used to automate just about any IT task.
IT Service Delivery Kit	Industry best-practice monitor sets, automated procedures and proactive maintenance.
Antivirus	Complete protection on networks and beyond Real-time status updates and alerts Additional $1.25 per machine per month
Antimalware	Quickly detect, destroy and prevent malware Monitor every process and stop malicious processes before they start Additional $1.25 per machine per month
Online Backup	Protect your key documents and files by backing them up to the cloud. Additional $5.00 per machine per month plus storage costs
Pricing	Agents 1-9 10-24 25-49 50-99 100+ $/Agent $5.95 $4.95 $3.95 $2.95 Call

FAQ's

Do I have to sign a contract?

All IT Center account plans are month-to-month. We make it easy to start (and stop) your service at any time.

How do I sign up?

You start with a free trial. We don't collect your credit card until your trial is over and you're ready to sign up. You can upgrade from your trial to a paid account when you're ready.

Can I download Kaseya IT Center?

No. Kaseya IT Workbench is delivered via the Cloud. We chose to build this in the cloud to help get you on your feet faster and provide a lower entry barrier to get started.

Customer Service

Location	Toll-Free Phone	Hours (M-F)
Australia	+61(0)2-8014-4668	8:30AM - 5:30PM (AEST)
India	+91-80-4252 6800	09:30 - 18:00 HRS
UK	+44(0)203-318-5931	8:30AM - 5:30PM (BMT)
US & Canada	1-877-926-0001	8:30AM - 5:30PM (EST)
Hong Kong	8123 7993	8:30AM - 5:30PM
New Zealand	+64 9 914 4449	8:30AM - 5:30PM
South Africa	27110835429	8:30AM - 5:30PM